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Technical support for Magento

Support for Magento is an online service support that you can provide the know how to configure and work with Magento by accessing qualified team of professionals.


Technical support for Magento helps you establish proper procedures for working with databases, basic procedures for proper SEO optimization. The support can be addressed in the operating time by phone or electronically. Support is unable to connect to your shop and remote management or server configurations help to solve your queries, as well as your more complex questions direct to the programmers.

Technical support is intended for:

  • Correct application configuration
  • Correct work with SEO
  • Proven steps for a successful sale
  • The usual solution to the situation
  • Training of the usual operations
  • To follow the standards of internet sales
  • Advice on technical procedures
  • Assist in resolving defects

Technical support is not intended for:

  • Work with codes, programming
  • Dupport for developers
  • Support for other modules and extensions
  • Graphic works
  • Import and Export data
  • Direct work in internet shop

* Telephone availability is not guaranteed. On request sent by e-mail response is guaranteed within 24 hours of receipt except weekends and public holidays. The email address of each user of the service is assigned at the beginning of the service Viahelp, questions directed to another address or addresses of specific workers may not be processed.

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